Deposits: All fees & deposits are non- refundable. No exceptions. Deposits are put towards your balance unless you fail to follow policies
Cancellations: I require a 48-hour cancellation notice. With proper notice, we can move your deposit over ONE time. Failure to give adequate time to fill your spot will result in forfeiture of your deposit & may result in a no show fee. In any event, please communicate with me so we can figure it out. 215-262-4954
Rescheduling: You may reschedule ONE time per booking fee with 72 hours notice. This includes your follow up appointment. I schedule 2.5 hours for an initial appt. ( that’s longer than an elective surgery so please respect my time as you would a surgeon’s).
Appointments: TWO sessions are included in the initial pricing for every new service. Any additional work will be a separate service & priced accordingly. Annual color boosts include ONE session. If you feel you may need 2 sessions, book in for a new service. Annual color boosts are good up to 2 years, after that it’s considered a new service.
Results: Results vary based on many factors. The health of your skin, pre + post care, and genetics, & lifestyle determine you healed results. We are not responsible for poor pigment retention caused by pre + post care negligence or medical conditions. We provide you with everything you need: It is your job to take proper care of your skin before & after your treatment.
Session 2: You have 8-12 weeks from your initial session to redeem the obligatory second session. Appointments scheduled outside of the mentioned time frame may result in an additional fee.
Late Policy: Traffic can be crazy at times so leave with enough room for unforeseen traffic. A grace period of 15 minutes is permitted for permanent makeup appointments. You may need to forfeit the pre-numbing portion of your appointment depending on how late you are. Arriving MORE than 15 minutes late may result in forfeiture of your deposit and/or count as a no show. You may rebook when payment is completed. Any new services must be paid in full upon re-booking (after a no-show or last minute cancellation.) A grace period of 5 minutes is permitted for all non-permanent makeup services. Arriving more than 5 minutes late may result in forfeiture of your deposit.
No show: You will be charged 50% of the cost of service. Failure to do so will result in a permanent ban.
Existing Permanent Makeup: You MUST book an in-person consultation prior to booking. Failure to do so may result in forfeiture of deposit and/or 50% of the cost of service.
STUDIO POLICY: Guests of clients are not permitted in the treatment room while I’m tattooing but they are welcome to wait in the waiting area. Please limit guests to one adult. For safety reasons, children are not permitted in the studio. We reserve the right to turn away any persons that create a hostile environment. Please be kind and considerate to our staff.
Thank you for your understanding and cooperation. We look forward to helping you look and feel your best! Forms of payment: Cash, Venmo, Cash App & Zelle = no charge. All Major credit cards have a 3% service fee.
